APB Reloaded is a fairly resource hungry game and it needs a powerful PC to get the most of out of it. You can find your FPS by going into game and typing /fps . Your FPS is the number next to the word Client: and you want it to be as high as it can go. The game is locked to 60 FPS maximum. Any number higher than 24 FPS is considered playable but lower numbers will result in visual issues.
The first thing to do is make sure that your computer meets the minimum specifications for running APB Reloaded:
OS: Windows Vista 64-Bit / Windows 7 64-Bit
Processor: 2.4GHz Intel Core 2 Quad or equivalent AMD x4
Memory: 4 GB RAM
Graphics: GeForce 8800GT 512MB or AMD equivalent
DirectX®: DX9.0 c
If your computer meets the minimum specified requirements please try and update your graphics drivers.
If this issue persists please try lowering your graphics settings in the Video Settings menu in the options menu for APB Reloaded.
If this issue still persists please contract Customer Service with the following information:
- Your DXDiag.
- A recent client log from when you experienced your FPS issues.
- If your FPS is fine for the most part but drops in certain situations (gunfights, standing near burning vehicles, just after spawning in a district for example) please provide details of those situations.
In order to obtain the DxDiag from your computer, please do the following:
- From the your desktop click: Start > Run
- In the blank text field of the window that appears type “dxdiag” without the quotes. Press run or hit enter
- Another window will appear with the title DirectX Diagnostic Tool. Click on “Save All Information” option that you could find in bottom of the window
- Once this is done, another pop-up would appear asking you where to save the file, we recommend you to save it on your desktop (it automatically selects the desktop) with the default name and file type
- Attach the text file in the ticket and send it to us for further review
To find a client log please go to your APB Install directory and check [i]APBgame\logs\[i] and find a relevant logfile. Logfiles are sorted by date and have the file extension .log